• You have read and followed the photo instructions for the design you have chosen.
• By uploading a picture and completing a purchase, we assume that you have appropriate permission from the people featured in the image.
• You take responsibility for the spelling of the customised text you provide us. With designs that offer customise text, Epic Portraits copies and pastes the text you provide into the design with no changes to spelling.
• Any image sent to us to be used in the making of a customised print may differ in quality, colour or lighting to the chosen design. You acknowledge that the artist has license to adjust the image to suit the design and ensure consistent quality. This may come in the form of minor colour correction or retouching of certain elements. This also applies to placement, resizing and cropping of the figure into the design. For example, some of our portraits are designed so that the figure must be facing a particular direction. If you’ve chosen this portrait and provide us with an image where the figure is facing the opposite direction, we will flip it so it works.
• You acknowledge that, aside from adjusting your photo to suit the chosen design, you are happy with your uploaded image and Epic Portraits is not responsible for specific, tailored retouching.
• You are aware that you have 48 hours to reply to our emailed proof of your portrait design if there are any issues with it. If we do not receive a reply within 48 hours of sending you your proof we assume your approval and send your design to our printers. No changes to your design can occur after this time.
• We allow 2 weeks from the time of your approval of your proof until delivery to your door.
• The portraits created by Epic Portraits are copyrighted and may not be copied, reproduced or sold without the permission of Epic Portraits.
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